To create an account and access Geolah’s services for sending items as an individual:

1. Open your Geolah app
2. Click on “Delivery” to initiate the signup process

Yes, there is a small transaction fee if you prefer to use cashless payments for booking a ride on Geolah.

1.96% + $0.24 for Local Visa and Mastercard
3.3% + $0.24 for AMEX and foreign Credit Cards
2.2% for Union Pay Credit Cards

These credit card transaction fees are standardised across both Private-hire and Taxi rides booked on Geolah.

Delivery fees are calculated based on distance, time, and additional delivery-related cost. Delivery fees are subject to surge as well.

Delivery fares are inclusive of tolls, ERP, and parking costs.

Yes, please note that cancellation charges may be applicable to senders, in accordance with our cancellation policy, in the event where the sender cancels the request from the moment the driver matches until the item is picked up.