Yes, a driver may end a trip after it has begun under certain circumstances. These include:
1) Safety Concerns: If the customer poses a risk by being verbally or physically abusive, intoxicated, engaging in illegal activities, or violating platform guidelines.
2) Vehicle Issues: If the driver’s vehicle breaks down or experiences a malfunction, making it unsafe to continue the journey. In such cases, the driver should pull over safely and inform the customer about the situation.
Drivers and customers are encouraged to adhere to platform guidelines to ensure a safe and positive experience. Regular vehicle maintenance is also essential to reduce the risk of breakdowns.