Wait time & Cancellation fees:
| Wait Time Fees | Cancellation Fees | ||
| Free Grace Period | Fees | Free Grace Period | Fees |
| Within 3 minutes upon: 1) Driver partner’s arrival at pick up location | After 3 minutes of grace period: 1) $3.50 per 3 minutes block | Within 3 minutes upon: 1) Driver partner’s acceptance of booking | 1) After driver partner’s acceptance: $3 per 3 minutes block 2) After driver partner’s arrival: $3 per 3 minutes block + $3.50 wait time fee |
Other fees:
| Fees Type | Remark | Fees | Applicable for (Fleet type) |
| Platform Fee | Fare <= $15.00 Fare >= $15.01 | $0.55 $0.75 | All fleet types |
| Change Of Destination Fee | During Ride | $2.50 | All fleet types |
| Additional Stops | Total = 3 Stops | $5.00 /stop +Fare charges according to the distance (Only done via in app) | All fleet types |
| Booster Seats | 1m – 1.35m | $2.50 (For services other than GeoKids and GeoKidsXL) | All fleet types |
| Cleaning Charges | If pax vomit / pet’s mess | $80.00 | All fleet types |
| ERP / Toll Charges | Not included in the fare. Hence, the chargers will be based on the prevailing ERP rates or toll entry | Drivers would need to key in the ERP charges at the end of the trip. | All fleet types |
| Advance Booking | 48 hours prior | $5.00 | All fleet types |
| Advance Booking Cancellation Fee | 10 Mins prior to scheduled booking | $4.00 | All fleet types |