What should I do if the app is stuck and I can’t pick up or drop off?

If you’re unable to pick up or drop off because the app is stuck, try the following steps. If your app starts working again at any point, you can stop and don’t need to continue further.

For iOS

1. Close the Geolah App completely. Restart your phone.
2. Uninstall/Re-install the Geolah App from the Store.

For Android:

1. Open your phone’s “Settings” – “Geolah App” – “Storage” – “Clear Cache”
2. Uninstall/Re-install the Geolah app from the Store.

If the issue persists, you may need to contact Geolah support for further assistance.