Insurance

Ride Protector. Safety Upgraded.

Opt in for ride protection on every journey.
Get coverage of up to $50,000.

Protect My Rides

Book your ride

Click on the opt in ride insurance and activate

Enjoy up to S$40,000 coverage and S$2 off your next ride

Customer Insurance

Plans	Coverage	Coverage Amount
Basic (automatic coverage)	Accidental Death & Permanent Disablement	Up to S$10,000
Enhanced Opt In (S$0.30 per trip)	Accidental Death & Permanent Disablement	Up to S$40,000

Every Geolah ride comes with a basic coverage of S$10,000 for accidental death and permanent disablement

Driver Insurance

Plans	Coverage	Coverage Amount
WICA	Medical Expenses	Up to S$45,000
WICA	Accidental Death	Up to S$225,000
WICA	Permanent Disablement	Up to S$289,000

For information related to WICA, click here.

Customer Claim Process

In the event of an accident

Report an Accident

Notify Geolah within 24 hours of the accident via in-app support or email at support@geolah.com

Download

To download the claim form, click here

Document Submisson

Email the completed form to nonmotor@etiqa.com.sg with supporting documents like a medical certificate, hospital discharge summary, \and any statements from the police or other authorities.

You’re All Set

Stay calm, you will be contacted if more information is required.

*Report all incidents to Etiqa by submitting the claim report no later than 7 days after the delivery date.
Incomplete or inaccurate submissions may result in longer processing time or void.

Driver Claim Process

In the event of an accident

Report an Accident

Notify Geolah within 24 hours of the accident via in-app support or email at support@geolah.com

Document Submisson

Please provide all relevant information, including the police report and details of the accident, such as any injuries.

You’re All Set

Stay calm, you will be contacted if more information is required.

Important Notes

Geolah will issue the master policy number in the claim form

Your S$2 ride coupon will be applied to your next booking.

*For more information about the coverage and its terms, download the Product Wordings here

Frequently Asked Questions

What is ride protector?

Ride Protector is a Group Personal Accident coverage that safeguards both drivers and customers against Accidental Death and Permanent Disablement during any trip arranged through the Geo Lah mobile application.

How do I know if I’m covered?

Who is eligible to opt-in?

The policy is underwritten by Etiqa Insurance Pte. Ltd. Geo Lah Pte. Ltd. is the group policy holder of this policy. This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Etiqa or visit the General Insurance Association (GIA) or SDIC web-sites (www.gia.org.sg or www.sdic.org.sg).