Contactless Delivery (CD) allows customers to leave parcels at a designated safe location when the recipient is not at home.

Here’s a list of restricted locations to which we do not provide our services:

You can communicate using the in-app call and messaging function.

The list of prohibited items include: Please ensure that you do not accept these items.

Delivery partners have a maximum of 60 minutes to deliver the package to its recipient. 

For bike deliveries, our dedicated delivery partners can handle up to 3 deliveries per job. If you’re driving a car

If you are picking up the item on behalf of the customer, please contact them to confirm any changes. If

There is a 10-minute grace period for the item to be prepared. After that, waiting charges may apply.