I’ve lost my item. What should I do?
The fastest way to find or retrieve a lost item is to contact the driver directly: If the Item is
The fastest way to find or retrieve a lost item is to contact the driver directly: If the Item is
Your safety is our priority at Geolah. Report immediately within the Geolah App: Menu – Support – Report.
Every Geolah ride comes with a basic coverage of up to S$10,000 for accidental death and permanent disablement. For just
Geolah prioritizes well-maintained vehicles, and driver partners are reminded to send them for regular servicing and inspection. In the event
If you were involved in an accident, without injuries:
If you were involved in an accident, with injuries: Call 999 (Police) Immediately.Secure scene & seek medical attention.Share to Geolah:
Kindly contact the driver to verify their current location. Please note that drivers may impose a waiting fee after a
A driver partner can terminate a ride for the following reasons: Customer Misconduct: Vehicle Breakdown or accident. Let’s work together
No. Drivers cannot travel to your new location due to safety concerns. You will need to cancel the booking and
The Geolah app allows you to enter specific pickup details, such as “waiting at the lobby,” “car park,” or “entrance.”