What happens if the car breaks down in the middle of my ride?
Geolah prioritizes well-maintained vehicles, and partner drivers are reminded to send them for regular servicing and inspection. In the event
Geolah prioritizes well-maintained vehicles, and partner drivers are reminded to send them for regular servicing and inspection. In the event
If you were involved in an accident, without injuries:
If you were involved in an accident, with injuries: Call 999 (Police) Immediately.Secure scene & seek medical attention.Share to Geolah:
Please drop us an email at support@geolah.com and provide us with the booking ID. We will review the ratings and
Yes, we encourage both partner drivers and customers to share honest feedback and ratings to help us continuously improve the
We understand that unexpected cancellations can occur. To ensure fairness for driver partners, we’ve implemented a 3-minute grace period after
If you’ve arrived at the pickup point but can’t find your customer, don’t worry. Here’s what you have to do:
You can do so via the in-app call and messaging function.
This is a small fee for unauthorized charges, refunds, or other fees.
Partner drivers must maintain a minimum balance of $10 at all times to be eligible for accepting cash bookings.