Where are my tips credited?
Tips from your customer are transferred directly to your driver wallet, and no service fee is deducted from the tip
Tips from your customer are transferred directly to your driver wallet, and no service fee is deducted from the tip
If you haven’t received payment for a completed booking, please note that there may be a delay before the payment
As difficult as it may be, don’t take it personally and stay calm. In most situations, it’s best to remain
You may refer to the driver partners’ handbook.
If you notice missing transactions or believe your wallet balance is incorrect, you can contact Geolah support via support@geolah.com
For your safety and in compliance with the Land Transport Authority (LTA) regulations, drivers of private hire cars are not
Thank you for letting us know. We’ll process the fare refund (if applicable). Please allow us some time. Make sure
While breaks are not mandatory, we strongly recommend them to mitigate risks associated with fatigue. Fatigue significantly impairs driving ability,