Download the Geolah app. 

Steps: 

1. Signup WITH MOBILE NUMBER or continue with GOOGLE, APPLE, or FACEBOOK. 
2. If you have an existing Geolah account, you may activate Face ID/Biometric authorisation.
3. If you are not an existing Geolah User, enter your mobile number and key in the OTP when prompted.  
4. Registration success! Check out the different services available! 

You can update your name and mobile number easily through the app:

Menu > Edit > Save

For the security and privacy of all users, Geolah requires each user to have their own individual account. This ensures that personal information like phone numbers and email addresses are associated with the correct user and minimizes the risk of unauthorized access or fraudulent activity.

We’re sorry to hear you’re considering leaving Geolah. We value your business and strive to provide a fair and reliable ride-hailing experience for all our passengers. We’d appreciate the opportunity to address your concerns and improve your future rides with Geolah.

If you have made the decision, kindly follow the steps: 

1. Log in to your account and open the side menu. 
2. Go to ‘Settings’. 
3. Click on ‘Delete’ at the bottom of the page. 

To maintain account activity, customers must complete at least one trip within a year. Accounts inactive for over 6 months require an appeal via email for reactivation. Processing takes up to 48 hours.