What are the fees for entering Sentosa?
As a customer entering Sentosa Island, you may encounter an admission fee based on the time of day: This extra fee will be charged to the customer’s account. You are not required to pay the admission fee if you have any of the following: In these cases, the driver should use the manned entry lanes […]
Do I need to pay ERP/toll charges?
The delivery fee covers ERP and parking fees. Extra charges may apply for special situations (e.g. no lift landing).
Extra fees and charges
Delivery Service Mototcycle Car MPV Van 1.7m Van 2.4m Lorry Access Restricted Area $12.00 $12.00 $12.00 $13.00 $13.00 $15.00 1 Pax at front seat $5.00 $5.00 $5.00 Pet Friendly Borrow Trolley No Lift Landing $10.00 Door to Door driver as helper $15.00 $15.00 $30.00 Door to Door driver + 1 helper $50.00 $50.00 $70.00 Waiting […]
How much is the platform fee?
Geolah platform fees are as follows: Fee Types Remarks Current Fees New Fees (W.E.F 15th Feb 2025) Platform fee Fare <= $15.00 S$0.55 S$1.05 Fare >=$15.01 S$0.75 S$1.25 These fees cover the costs associated with running the Geolah platform, developing new services, and prioritizing safety measures.
How are the delivery fees calculated?
Delivery fees are calculated based on distance, time, and additional delivery-related cost. Delivery fees are subject to surge as well.
How much is the waiting time fee?
Wait Time Fees Free Grace Period Fees Within 10 minutes upon: 1) Driver’s arrival at pick up location After 10 minutes of grace period: 1) $3 per 10 minutes block (For Motorcyle, Car and MPV.)2) $4 per 10 minutes block (For Van 1.7m and Van 2.4m)3) $5 per 10 minutes block (For Lorry)
How much is the cancellation fee?
A cancellation fee compensates drivers for their time and effort. If no driver has been assigned, there will be no cancellation fee. The full delivery fee will apply if you cancel after a driver has been assigned.